Privacy Policy
At Rahat Travels of India, we deeply value your trust and are committed to safeguarding your personal information. As part of our mission to provide seamless and spiritually enriching Hajj and Umrah travel experiences, we adhere to strict privacy practices to ensure the confidentiality, security, and proper use of your data.
This Privacy Policy explains:
- What personal information we collect
- How we use and protect your information
- With whom your data is shared
1. Information We Collect
We collect personal information necessary to plan and execute your pilgrimage and travel arrangements effectively. This information helps us ensure a smooth and tailored experience for you, and includes the following:
- Identity Information: Name, gender, date of birth, nationality, passport number, and visa details.
- Contact Information: Phone number, email address, and mailing address.
- Travel Preferences: Accommodation, dietary requirements, special needs, and transportation preferences.
- Payment Information: Credit/debit card details, transaction IDs, or bank details for secure payments.
- Communication Records: Emails, inquiries, and feedback related to our services.
2. How We Use Your Information
We use your data to provide a smooth and personalized experience during your pilgrimage. Your information helps us arrange essential services and keep you informed throughout your journey.
- Facilitate visa processing, flight bookings, accommodation, and ground transportation.
- Communicate critical updates regarding your Hajj or Umrah itinerary.
- Ensure compliance with government and religious regulations.
- Personalize services, such as group preferences and tailored travel plans.
- Process secure payments and issue receipts.
We do not sell or rent your personal information to third parties under any circumstances.
3. Sharing Your Information
To deliver our services, we may share your information with trusted third parties involved in your travel arrangements. These parties are bound by confidentiality agreements.
- Airlines, hotels, and transportation providers for booking and confirmation.
- Government authorities for visa processing, security clearances, and compliance with legal requirements.
- Third-party service providers assisting in the fulfillment of your travel arrangements.
4. Data Protection and Security
We implement industry-standard security measures to safeguard your personal data, ensuring your information remains secure during transit and storage.
- SSL Encryption: Ensuring secure online transactions.
- Access Controls: Limiting data access to authorized personnel only.
- Regular Audits: Monitoring systems to prevent unauthorized access or data breaches.
Despite our efforts, no data transmission or storage system can guarantee complete security.
5. Retention and Deletion of Data
We retain your personal information only as long as necessary to fulfill travel arrangements or comply with legal requirements. You can request deletion of your data at any time.
- Retention: We retain your information to fulfill travel arrangements or comply with legal obligations.
- Deletion: You can request the deletion of your personal data by contacting us. We will erase it upon request, subject to legal and operational requirements.
6. Your Rights
As a valued customer, you have the following rights regarding your personal data:
- Access and review the personal data we store about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for marketing communications.
- Request data deletion, subject to regulatory requirements.
7. Cookies and Online Tracking
We use cookies to enhance your browsing experience and gather insights into site usage. You can adjust your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies independently.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or regulations. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out to us. We're here to assist you.
- Email: info@rahat.in
- Phone: +91 9987864449
- Address: 305 SVP Road, Dongri, Mumbai - 400003
Thank you for trusting Rahat Travels of India to be part of your sacred journey. Your privacy and satisfaction are our highest priorities.